In recent works with Amy Voida, Chris Bopp, and others, I have examined the design fictions of new philanthropic IT, identified the impacts of data and metrics on social enterprises and non-profits, and identified a new design space focused on supporting philanthropy as care work, rather than focusing primarily on the transactions that characterize charitable giving.
Similarly aligned work with Lynn Dombrowski and Sarah Fox outlines concrete strategies for approaching design from a social justice perspective.
In a series of collaborations with Amy Voida and others from 2010-2016, I have been studying the challenges faced by non-profit organizations in adopting new computing systems, with particular attention to breakdowns in the use of database software, social media tools, and metrics.
 Amy Voida, Ellie Harmon, and Ban Al-Ani. “Homebrew databases: complexities of everyday information management in nonprofit organizations” CHI 2011 Best Paper Honorable Mention [ACM Link] *
** Note: Links for ACM publications go to the ACM Digital Library where you should be able to download the definitive version of articles free of charge. Please email me if you run into any problems with this service.
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